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Trimble Mart

Shipments and Returns

Your pack shipment

"Boxes are amply sized and your items are well-protected."


Shipping Terms :
All shipping is sent out via EMS International Airfreight. Tracking details are emailed to your email address once shipment clear. Shipping takes 3 to 5 Business Days usually, not including weekends.
Certain items are eligible for FREE Combined Shipping.We are not responsible for import taxes, VAT or any other Customs Fees.

Damage Incurred from Delivery :
If there is damage to the exterior of the box or to the interior components, or Even if they outside of the box looks fine, the internalcomponents may be damaged.
Please contact us immediately. We will contact the shipper and the package will be picked up to be returned to us. We will then immediately Exchange for new product or full refund.

Returns Terms :
If you are not satisfied with an item that you have purchased, you may return the item within 12 days after receive the package for full refund of the purchase price, minus the shipping and handling.
The packing slip in your package will contain instructions for returning an item.

Warranty Returns

If your product develop a fault whilst still under warranty, we shall sort it for you. Please contact us before returning warranty items as some can be sent to the manufacturer direct to speed up turnaround timesHowever the postage costs to return the product to us will be at your expense.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


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